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Harlington Upper School

Student Welfare

Student welfare in each house will provide support in three main areas:

Support, Advice & Guidance

Student welfare provides focussed support and guidance for students/families who are struggling to cope or that may have concerns. This area forms a large part of our work and some of the issues that students may need help with are as follows;

Behavioural Management
Bereavement (Loss /change)
Eating Disorders
Self Esteem
Self Harm
Smoking/Alcohol and other
Substance abuse
Understanding and managing feelings/emotions

Parents and students can request support directly at school or via their child's Year Leader.

If more intensive support is required the team can access multi agencies through the process of completing a Common Assessment Framework (CAF) form or single agency referral. Some of the agencies we work with are as follows;

Behaviour Support Team
Child and Adolescent Mental Health Services
Education Welfare
General Practitioners
Medical Needs Team 
Phychiatrists/ Psychologists
Plan B (Alcohol/substance abuse)
Schools Liaison Officer
School Nurse
Social Workers
Youth Workers

Relationship advice and support

In order to continue to provide the best holistic support for students we have secured the services of Brook. Brook are an agency that provide information, support and services for all aspects of a young person’s personal relationships including healthy relationships, sexual health, contraception etc. This service will complement the learning that takes place in Personal Development lessons and the work that the house support staff do with individuals. 

Click here for a more information about Harlington's Sex and Relationships Education Programme and also that service that Brook provides.


Further advice

Please see below or here for various leaflets that parents & young people might find useful

Together we can provide comprehensive support to enable students/families to overcome and manage difficulties in their lives so that students are supported in order to be able to reach their full potential. There is an open door policy for students to see student support staff. In addition, student welfare organise workshops for students to be able to participate in learning about issues that may affect their lives i.e. managing emotions, alcohol, sex & relationships and managing money etc…

Information and Leaflets

Click here to view our Health and Wellbeing booklet

Click here to view our guide for parents about the issue of Self Harm

Click here to view our guide for parents about the issue of Child Sexual Exploitation

Click here to view our guide to E-Safety at Harlington

Click here to view a guide to Extremism & Radicalisation

Click here to view a leaflet on Sexting

Click here to view our presentation on Drugs & Alcohol from the Safety Day 

Click here to view a factsheet on underage drinking risks

Click here to a leaflet on "your kids and alcohol"

Click here to view some facts about alcohol

Click here to view the 'Shelf help book collection for young people'


Attendance is monitored by the form tutor in the first instance and this is the first point of contact for parents regarding attendance. However, should there be difficulties then student welfare are able to follow this up. We work together with students and families to support attendance and overcome any issues, as there are clear links between attendance and attainment. Together with the Local Authority Attendance Officer Service we are able to monitor and manage attendance for all students.


If behaviour becomes a concern for any reason the pastoral team are able to give support to assess the student's issues and so that the appropriate support can be given. This support may be given 'in house' through student support plans or reports which set the students targets and strategies to improve behaviour. These are monitored and reviewed periodically to ensure progress. Other support may be accessed through other agencies through the Common Assessment Framework Procedure (CAF Form) or referral to other external agencies.

Improving the little things

Please click image for a larger printable version


The NCA’s CEOP Command is here to help children and young people. We are here to help if you are a young person and you or your friend (up to age 18) has been forced or tricked into taking part in sexual activity with anyone online, or in the real world. We also have advice and links to support for other online problems young people might face, such as cyberbullying and hacking. Visit our Safety Centre for advice and to report directly to CEOP, by clicking on the Click CEOP button.

Useful Documents

Advice for parents from CEOP
Instagram Parents Guide 2016
ooVoo Parents Guide 2016
Omegle Parents Guide
Snapchat parents guide